Cancellation Policy

At EverNook, we begin processing orders as quickly as possible to ensure timely production and delivery. Please review our cancellation terms below.

Order Cancellations

Cancellation requests must be submitted within 24 hours of placing your order.

After 24 hours, your order may already have entered production or processing and can no longer be canceled or modified.

How to Request a Cancellation

To request a cancellation, please contact us through our Contact Us page as soon as possible and provide:

Your order number
The email address used to place the order
The reason for cancellation

We will confirm whether your order is still eligible for cancellation.

Refunds for Canceled Orders

If your cancellation request is approved, a refund will be issued to your original payment method. Please allow several business days for the refund to appear, depending on your payment provider.

Incorrect Order Information

Customers are responsible for reviewing their order details, including product selection, size, color, personalization, and shipping address, before completing checkout.

If you notice an error, please contact us within 24 hours of placing your order. We will do our best to assist, but changes cannot be guaranteed once production or processing has started.